FAQs

FAQs

1. DO I NEED A LICENCE TO RIDE THE e-City?

Yes, If your full Driving Licence was issued before February 2001, no need for CBT, if not a minimum of a CBT is required.

2. DO I NEED TO WEAR A HELMET?

You must wear a safety helmet that meets British safety standards when riding a motorcycle or moped on the road.

All helmets worn on UK roads must meet one of the following:

  • British Standard BS 6658:1985 and carry the BSI Kitemark
  • UNECE Regulation 22.05
  • a European Economic Area member standard offering at least the same safety and protection as BS 6658:1985, and carry a mark equivalent to the BSI Kitemark

3. DO I NEED TO REGISTER THE SCOOTER? IF SO, HOW MUCH WILL IT COST?

Every brand-new vehicle needs to be registered, with DVLA. Charges are £55. We complete the registration on your behalf.

4. DO I NEED INSURANCE?

You must have motor insurance to drive your vehicle on UK roads. Third party insurance is the legal minimum. This means you’re covered if you have an accident causing damage or injury to any other person, vehicle, animal or property. It does not cover any other costs like repair to your own vehicle.

  • Third party only – If you crash your bike and damage it and yourself your insurance company won’t pay anything to you – they’ll only pay out losses to third parties who may have been involved in the accident. This includes drivers, passengers, and the owners of any property which the accident may have damaged. For example, if you hit another vehicle and damage that vehicle your insurance will cover the cost of the other person’s repairs and medical expenses. Third party only cover is the legal minimum level of insurance cover.
  • Third party fire and theft – This is the same as third party only cover, meaning if something happens to you and your bike your insurance company will only pay out to third parties affected, but, adds cover for repairs or compensation to the value of your bike if it’s written off or damaged as a result of a fire or stolen.
  • Comprehensive – Comprehensive, sometimes referred to as fully comp, is usually the most expensive option and offers the highest level of cover. It adds cover for any damage caused to you or your motorcycle and usually gives third party insurance cover to ride other people’s bikes, though this differs between insurers so be sure to check if riding other people’s bikes. This is the level of cover is usually preferable as it offers you the most protection.

We recommend Lexham Insurance as they have competitive pricing. Please find their link below FOR YOUR ZRIDE SPECIAL PROMO AND YOUR CONVENIENCE.

5. WHERE CAN I CHARGE MY e-City?

The e-City, is supplied with a removable battery and a charger with which you may charge at any domestic three pin electric socket at home, at the office or anywhere a socket is available.

6. WHERE CAN I GET SPARE PARTS?

We are the exclusive sole distributors in the UK. Parts can be obtained at any ZRide authorised dealer, at very affordable prices.

7. IS e-City SUBJECT TO CONGESTION CHARGE?

No Congestion, No ULEZ & No road tax

8. DO I NEED M.O.T?

M.O.T is required 3 years after date of purchase.

9. CAN I PARK ANYWHERE ON THE ROAD?

No. You need to park at designated scooter/Motorcycle parking bays.

10. ARE WE ALLOWED TO RIDE ON BUS LANES?

Yes. Electric scooters, just as fuel scooters, are allowed on bus lanes unless specified otherwise on the road.